Refund Policy

Please note that due to the nature of our products, we cannot accept returns once an order has been placed.

We do not offer refunds once an order has been confirmed, processed, shipped or delivered.

If you wish to request an exchange, it must be done before your order is dispatched or sent out for delivery. Once an order has been shipped or delivered, we do not accept exchanges, returns or issue refunds.

If you receive a damaged or defective item, please contact us immediately at info@theaureaskin.com with photos of the damaged product and packaging.

If you have any questions about our refund policy, please contact us at info@theaureaskin.com